FREQUENTLY ASKED QUESTIONS



WHY YOUR RESIN IS MORE EFFECTIVE?
In contrast to other hair removal treatment the EPILTECH resin guarantees results from the first application.

WHAT'S THE DIFFERENCE WITH THE HAIR REMOVAL CREAM?
In the first place, the hair removal cream is a chemical product and therefore it is not suitable for to the skin. Unfortunately, the depilatory cream can't eliminate the hair at the root because the acids that it contains burn only the hair on the surface, in addition to the hydro-lipid film of the skin, and in this way the regrowth of the hair is much faster, almost like using a razor. EPILTECH, being a natural product, respects the environment and the skin, pulls out the hair at the root, making the time between two hair removal treatments longer.

WHAT ABOUT THE WAX?
Unfortunately, the wax, as the hair removal cream, is not suitable for the skin because of the acids and the paraffin wax (a petroleum derivate), which is present in 99% of the product. Furthermore this method fails to root out completely the hair, causing ingrown hairs and irritations. The EPILTECH resin, thanks to the enzymes and the oils, can penetrate into the follicular pore, making the hair thinner and slowing up the hair growth, as well as to eliminate the imperfections.

WHAT AREAS OF THE BODY CAN BE TREATED?
EPILTECH resin has no contraindications so it is suitable for the whole body, from groin to armpit, including the most delicate areas, especially for those people who suffer from hirsutism and hypertrichosis.

CAN I USE EPILTECH IN SYNERGY WITH OTHER TREATMENTS?
Of course! The resin is very effective in combination with other treatments (pulsed light or laser), because it increases the effectiveness by extending the benefits over time.

HOW DOES THE RESIN WORK?
It is preferable to exfoliate and hydrate the skin before applying the resin. Our products are created to increase and guarantee the effectivity of the Epiltech resin.
In fact, we recommend hydrating or exfoliating your skin at least 7 days prior to the treatment, to enable all the active ingredients to penetrate into the follicular host, and cleaning it for another 7 days with our bath gel that contains no surfactants, so it allows the active ingredients work for several days after depilation.

HOW LONG DO I HAVE TO USE THE RESIN TO GET RESULTS?
The results are immediately visible and in view of the fact that it is a natural treatment, it has no contraindication.

I HAVE FOUND ON THE INTERNET OTHER EPILTECH PRODUCTS OR ITS SYNONYMS, IS IT THE SAME PRODUCT?
Deva LTD is the only one to produce the resin EPILTECH DEVA. We have noticed that lately many companies have been trying to copy our product, not only in private but also in professional, thinking that it is enough to copy a product to be equal to Epiltech. Well, it is not sufficient, thanks to the studies that we have made, and only after many attempts, varying concentrations of oil and some enzymes, we got the Epiltech resin, and only in this particular concentration the essential oils and the enzymes work in perfect synergy with each other, giving life to Epiltech. For this reason, we chose not to patent the Epiltech resin, but only to register the trademark in Italy and in Europe. The patent would show up the exact percentage of oils and enzymes.

I WANT TO BUY FROM YOU, WHAT SHOULD I DO?
The purchase of the resin is very simple, you can do it directly on our website through a virtual shopping cart. There are various methods to do the payment, just choose one between bank transfer, postepay, cash, paypal, credit card.
You can also take advantage of the experience of our staff and contact us by phone or by e-mail.

CAN I USE THE RESIN AGAIN AFTER THE TREATMENT?
Of course. The rest of the resin can be reused but the used resin has to be thrown away for one simple reason, first because the oils and enzymes have been released in the previous treatment, so there are no more oils and enzymes in the used resin, and for reasons of hygiene.

CAN PREGNANT WOMEN DO THE TREATMENT?
Absolutely yes. As we mentioned earlier, the EPILTECH resin is a completely natural product with no contraindications.

IS THERE A BEST TIME TO USE EPILTECH RESIN?
No! DEVA EPILTECH resin can be used anytime even in the summer before going to the sea, there is no danger of irritation or swelling and the tan remains intact!

CAN I BUY ONLY THE EPILTECH RESIN?
Of course! Its cost is only € 17 but our staff recommends the complete package, in this way you have available the entire treatment that hydrates the skin and prepares it for hair removal.

DOES THE RESIN HAVE AN EXPIRATION DATE AFTER OPENING?
Yes, once opened, the resin has a shelf life of approximately 36 months! You can see it on the packaging, below the instructions, and on the image with notice PAO (period after opening).

WHEN I HEAT THE RESIN UP TO 37° - 40°, AS YOU RECOMMEND, IT DOESN'T DISSOLVE. MIGHT I INCREASE THE TEMPERATURE?
Sure! During the winter months it is possible that the resin needs higher temperatures to be dissolved, so you can increase the temperature of the heater, wait until the resin is completely dissolved and then put the heater back to 37° - 40°, and wait a few minutes before you use it.

HOW DO I REMOVE THE WASTE OF RESIN FROM THE HEATER?
To clean the heater you need just a wad of cotton soaked in alcohol or turpentine. It's very important not to use solvent products because you risk to waste the heater.

IS IT SAFE TO BUY ONLINE? I'VE HEARD ABOUT MANY FRAUDS!
Deva LTD has been using for a long time the known and proven site of Pay Pal, ensuring a high security level by encrypting all communications. Also you will find on our site all our contact details (phone and email), and you can always contact us directly.

I AM A MAN, CAN I USE THE RESIN FOR SHAVING THE BEARD?
ABSOLUTELY NO! As all the products in this industry the resin can not be used for shaving the beard. Unfortunately, the beard has a particular type of hair that can not be removed with any type of wax. The face is a particularly sensitive zone and any type of tear (even the most delicate) would cause pain! You could also try it, but we don't recommend it at all.

CAN I USE A WATER BATH TO HEAT THE RESIN UP?
You're free to do so, but we don't recommend it because this method does not guarantee good results. The resin needs a constant temperature to function at its best, and the heater is the only sure system.

HAVE I HEAT ALL THE RESIN EVEN IF I NEED TO USE LESS OF IT?
The resin can be used multiple times, so at the end of each treatment you must close the jar and keep it in a cool, dry place until the next use.

CAN I BUY THE EPILTECH RESIN IF I DON'T LIVE IN ITALY?
Certainly, but the shipping costs depend on destination, weight and size. If you need more information, please contact us.